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Customer Service


The Customer: Our reason for being

It is very important for Colcerama Ltda., the satisfaction of yourself as a client. That is why today, and thinking in offering a whole assistance to you, we are opening our Client Service Department, in charge of guaranting in the least time, the quality you expect from our products.
  1. Previous Advisory

    Our specialized personnel, along with you, will verify:
    • Viability of the installment, physical, technical and economical conditions
    • Fulfillment of the physical measurements in order to quantify the material necessary work
    • Alternatives evaluation
  2. Supervisory Work

    Our specialized personnel will guarantee the execution, control and assurance of the quality of the work:
    • Necessary tools and equipment
    • Work Supervision
    • Maintenance recommendations

  3. Installation and maintenance manuals

    Colcerama Ltda. is developing and evaluating constantly, manuals and technical cards for the installment and maintenance of all its products.
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